Terms of Service
Last updated: February 18, 2026
1. Agreement to Terms
By accessing or using Honeycomb (the "Service"), operated by Microserv.io B.V., a company registered in the Netherlands, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of Service
Honeycomb is an AI-powered family assistant that helps families coordinate calendars, control smart home devices, manage tasks, and stay organized through natural conversation. The Service is available on iOS, iPad, and macOS. Honeycomb uses a managed AI infrastructure with a credit system called "honey" for AI processing.
3. Account Requirements
To use Honeycomb, you must:
- Be at least 18 years of age
- Provide accurate and complete account information
- Maintain the security of your account credentials
- Maintain an active subscription for AI features
- Notify us promptly of any unauthorized use of your account
You are responsible for all activity that occurs under your account.
4. Family Accounts
Honeycomb is organized around family accounts. Each family account supports up to 6 members. The family account owner is responsible for:
- Managing family membership (inviting and removing members)
- Managing the family's honey balance and subscription
- Managing shared family integrations (such as calendar or smart home)
- Ensuring all family members comply with these Terms
- Payment of the family subscription
Family members under 18 may use the Service under the supervision and consent of the family account owner, who must be a parent or legal guardian.
5. Subscription and Payment
Honeycomb offers three subscription tiers, billed monthly or annually, for up to 6 family members. Each tier includes all features and integrations, with varying amounts of honey (AI credits) per month.
- Subscriptions renew automatically each billing cycle unless cancelled
- You may cancel at any time; your subscription remains active until the end of the current billing period
- No refunds are provided for partial billing periods
- Honey credits included with your subscription roll over for one month; unused credits expire at the end of the following billing cycle
6. Third-Party Integrations
Honeycomb allows you to connect third-party services, including but not limited to:
- Email services (Gmail, Microsoft Outlook)
- Calendar services (Google Calendar)
- Smart home platforms (Home Assistant, Philips Hue)
Your use of these integrations is subject to the respective third-party services' terms and conditions. You authorize Honeycomb to access these services on your behalf when you connect them via OAuth 2.0. You may revoke any integration at any time through your account settings or through the third-party service's permissions page.
Honeycomb is not responsible for the availability, accuracy, or security of third-party services. Changes to third-party APIs or terms may affect integration functionality.
7. Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to access other users' accounts, data, or conversations
- Interfere with or disrupt the operation of the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to harm, harass, or abuse others
- Circumvent any security measures or access controls
- Use the Service in a way that violates the terms of your AI provider or connected integrations
- Resell, sublicense, or redistribute access to the Service
8. Intellectual Property
The Honeycomb name, logo, and branding are the property of Microserv.io B.V.. All rights in the Service's software, design, and documentation are reserved.
You retain ownership of all data you provide to the Service, including your conversations, integration data, and personal information. We do not claim any ownership rights over your content.
9. Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Microserv.io B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
AI-generated responses are provided for informational purposes and should not be relied upon as professional, legal, medical, or financial advice. You are responsible for verifying any information or actions suggested by the AI assistant.
10. Termination
You may cancel your subscription and delete your account at any time. Upon account deletion, all your data (conversations, credentials, and family membership) will be permanently removed.
We reserve the right to suspend or terminate your access to the Service if you violate these Terms, engage in abusive behavior, or if continued service provision becomes impractical. We will provide reasonable notice where possible.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of the Netherlands.
12. Changes to Terms
We may update these Terms from time to time. When we make significant changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of Honeycomb after such changes constitutes your acceptance of the updated Terms.
13. Contact
For questions about these Terms, contact us at:
- Legal inquiries: [email protected]
- General inquiries: [email protected]
- Company: Microserv.io B.V., Netherlands